Why Magnet
Tenant experience is the product. Treat it that way.
Buildings don't switch hospitality partners for a cheaper calendar. They switch because of opacity, coverage gaps, and programming that plateaus. We built Magnet around those exact failure points.
You keep the keys
The quiet failure mode of tenant-experience vendors is opacity: their CRM, their vendor list, their order history — and when the contract ends, your building's institutional memory walks out the door with them. Magnet is built the opposite way. The program, the vendor relationships, the data, and the photo library are yours from day one and stay yours.
A bench, not a roster
Most concierge companies employ exactly the people you see in the lobby. Behind every Magnet experience manager is our 20,000-person national event staffing network: coverage when someone's out, surge staffing for tent-poles, specialty roles when the program calls for them. No dark lobbies. No canceled events because one person got sick.
Production, not programming-lite
A weekly smoothie cart is not a program. We come from brand-activation production — the events your tenants compare everything to — and we bring that bar to buildings: staging, vendors, staffing, and photography delivered like a campaign, because attendance is a leasing metric.
Reporting your leasing team can use
Membership growth. Attendance against building population. Amenity utilization. Fill rates. Tour-day performance. If hospitality is the product — and in Class A leasing it now is — it deserves marketing-grade measurement, not a vibes recap.
“We're a hospitality partner. The buildings that win the next decade of leasing are the ones where the program is synonymous with the building.”